The Dark Horse’s Game

How do most dark horses win? Facing up international champions, worldwide dominance, superiority in almost every aspect of the game. Simple, you don’t play their game. Make them play yours. In the case of the above classic, as long as you could drag out the rounds, you have a chance, a better chance. You force […]

Focused Paddling

This is the 5th year since Mr P was appointed as CEO of Company E. He was one of the early generals of the company and even spearheaded a new product category and brand in the 15 years he was with the company. However, because the founder went on an uncontrolled M&A streak and diversified […]

Unintended Mastery

Mastery arises when you perform an act over a million times. On the road to perfection, you often find that your mastery may not just depend on the act of shooting arrows. Making and tuning the perfect bow, the perfect string and the perfect arrow to go with your shooting style is often overlooked. Great […]

World Best

Over the past 2 weeks, we have had the opportunity to meet up with the senior management from a few listed companies, one of which is Ginger, a serious long-term compounder. Since we’ve only briefly looked at this company so far, we shall also keep this article short and sweet. In its domestic market, Ginger […]

Partner Customer

There are many metrics that companies would like to hit and measure to determine how much have they “succeeded”. Customer satisfaction is one of the important metrics that companies actively look out for. It is akin to being rated 1 – 5 stars by your customers with 5 stars being the best. Of course, it […]